FAQs

Tell the venue to call us at (240) 587-QUIZ (7849) or email us at Info@CharmCityEntertainment.com

Karaoke is free, but please support the location by enjoying items from their food & drink menu!

This isn’t your grandpa’s karaoke – no grimy binders with outdated songs from before 1992! Jump in the queue by using our QR code to access the latest tunes. Get ideas from curated playlists, use the vocal match feature on our website, and choose from our selection of 60,000+ songs. Click “add to queue” with your name – your host will receive your song digitally and add you to the rotation. Chat with the host if you’d like to change the tempo or pitch of your song prior to singing.

We also accept requests for songs the old-fashioned way – go ask your host to join the queue!

With 400+ new songs being added monthly, there is a strong possibility that we have your favorite tune. If you don’t see it on our website, please chat with the host before ruling it out.

While there are explicit songs available, this is a location-by-location decision. Generally, we try to be respectful if there are children in the audience or if the location asks us to keep it clean, but most of our venues cater to adults in the late evening.

We have two wireless microphones to share – the more the merrier!

We keep a rotation of singers to make sure everyone gets to sing, so be sure to put your favorite song in each round and we’ll save your spot!

Chances are you are coming up in the rotation, but if you’re concerned that your song didn’t go through, ask your host!

Yes! Everyone is welcome, no matter their experience level! This isn’t Star Search; we’re just here to have fun!

Be supportive – it takes a brave individual to stand up and sing in front of people. No heckling – don’t be rude. Applause and singing along are encouraged! Unless you get permission from the singer, do not steal the spotlight by taking their microphone or picking up the other mic. Go outside of your comfort zone – sing a new song! Above all, DO NOT DROP THE MIC – it’s not ‘cool,’ it’s grounds for exile. Lastly, YOLO – bring your friends and have an epic time!

Feel free to bring your concern straight to the host or email Info@CharmCityEntertainment.com if you don’t feel comfortable addressing the host directly.

Charm City Karaoke is the hired entertainment for the location. If you are having an issue with the location, the staff, wait times, food, servers, prizes, or anything other than our host or our game, address your concerns directly to the location.

Email Events@CharmCityEntertainment.com for any bookings or inquiries!

We’re always hiring on a rolling basis! Please send an email to Hiring@CharmCityEntertainment.com for our interview process.

Tell the venue to call us at (240) 587-QUIZ (7849) or email us at Info@CharmCityEntertainment.com

Music Bingo is free, but please support the location by enjoying items from their food & drink menu!

 Just show up at your favorite local bar or restaurant on music bingo night! Your host will provide everything you need.

Yes! Prizes are different at every location, including (but not limited to) gift cards, swag, food, discounts, etc. Check the Locations page or ask your location directly.

You’ll be provided bingo cards by your host that are filled in with various song titles. You then listen to each song as they play, try to find them on your card, cross them off when you find them, and call bingo if you get it.

There are five rounds of varying difficulty played over our two-hour game show.

Since music bingo is randomized and there’s no way to cheat, players are encouraged to use song-identifying apps (like Shazam) to name the song. If you don’t have an app like that, you are also welcome to ask your host what the name of the song is.

The final bingo game is the “blackout” round where you must mark off all the songs on one of the two cards on your sheet to win. A win can garner you a prize from the location, but if you achieve a blackout within the current week’s song limit, you could win the progressive jackpot! Each session begins at $150 for winning bingo in 50 songs or less. For each week with no winner, we increase the jackpot by at least $50 and the song limit by one. The maximum jackpot amount that can be won is $1,000. Our largest jackpot won was $800! Check out our current jackpot on our Charm City Music Bingo page.

Winners are determined over the entire week, so multiple winners would split the jackpot. Winners will be notified of the final amount and receive a payout the following week.

Feel free to bring your concern straight to the host or email Info@CharmCityEntertainment.com if you don’t feel comfortable addressing the host directly.

Charm City Music Bingo is the hired entertainment for the location. If you are having an issue with the location, the staff, wait times, food, servers, prizes, or anything other than our host or our game, address your concerns directly to the location.

Games run weekly, year-round, unless noted on our News page and social media. If you are concerned about a specific date, contact the location. We do not cancel games. The Locations page on our website contains the most up-to-date list of active locations and start times.

Email Events@CharmCityEntertainment.com for any bookings or inquiries!

We’re always hiring on a rolling basis! Please send an email to Hiring@CharmCityEntertainment.com for our interview process.

Only $5 per player!

There’s no limit!

Visit our Play Virtual Trivia page, click "Learn More," select the game you wish to play from our calendar, and follow the instructions. Please provide an email address for each player attending; for multiple players on the same device, use the device holder’s email for all players.

It’s played solo or on a team through Zoom; you’ll receive the Zoom link 30 minutes before the game starts. Once you’ve entered the meeting, change your display name to reflect your team’s name and your host will sort you with your team. During the game, you will move in and out of private Zoom (breakout) rooms, so there’s ample time for trivia and socialization!

For difficulties during game time, your host may be able to help. However, settings vary depending on the device and operating system, which we have no control over.

Unfortunately, there is no way to guarantee that players will not cheat during virtual trivia – we do not offer prizes so that we do not incentivize players to cheat.

For all content related matters, please send an email with your concerns to Content@CharmCityEntertainment.com

Email VirtualEvents@CharmCityEntertainment.com for any bookings or inquiries! Virtual trivia is perfect for workplace team building, social, and fundraising events!

We send out the link 30 minutes prior to each game. If you don’t have a link within 30 minutes of the game (and you’ve already checked your spam), please contact Admin@CharmCityEntertainment.com *Reminder: if you have unsubscribed from our e-newsletter, you will not be able to receive links!

We can make any day and time work with two weeks’ notice. Rush orders may be available within a two-week time frame, reach out to discuss.

Hours vary depending on the type of event. Email Events@CharmCityEntertainment.com or VirtualEvents@CharmCityEntertainment.com for more information.

We’ll host your event wherever it is! Check out our list of Locations if you’re looking for recommendations in a certain area.

Feel free to ask! Even if that host is unavailable, you are still guaranteed to have a fantastic, seasoned host.

Absolutely! We’re happy to set up recurring special events.

Yes! We’ll customize questions for your group, including specialty categories.

For visual trivia events, we can add your branding – just send us your logo and any other slides you want included one to two weeks in advance.

We accept many different payment options. Email Events@CharmCityEntertainment.com or VirtualEvents@CharmCityEntertainment.com for more information.

Nope! Our host will bring all the equipment & supplies. The only things you provide are prizes and a few set up requirements. 

Email Events@CharmCityEntertainment.com or VirtualEvents@CharmCityEntertainment.com for a full rundown!